800-432-java (5282) 508-875-4421 outside MA
At the heart of our R&D and
Customer Service programs is our
Quality Control. Jay Hogan who is
also the company's Roast Master.
"Toasty" as we like to call him is a
fanatic about quality control. Prior
to his co-founding the company
with brother Jim, he was in charge
of the quality control and reliability
divisions of numerous high tech
industrial and aerospace hardware
For almost two decades now we have been recording and
logging all roasting data and ever perfecting our systems and
procedures. As with any food or beverage each item must be
carefully prepared to an exact standard and we take great pride
in roasting consistently great coffees to exceed the requirements
of our customers.
We accomplish this objective through combining statistical data
(Roaster Curve Profiles) with consumer taste preference and
consumption demographics. We have carefully mapped and
monitored batch sizes, roasting times, temperature curves,
roast progression, as well as color and aroma development
throughout the entire roasting process. It is because of
these skillfully honed and documented unique systems and
practices that we can guarantee that once we understand what
you want we can easily deliver it to you time after time.
Each coffee must be
ground and brewed to
perfection to unleash
Mother Natures taste
bounty it must first be
roasted to perfection.
Jay has mastered the
art of producing the
same distinctive roast
profile roast after roast
after manual roast.
Not only can he remember more zip codes than the local
postmaster he can also recall the specific roast times, roast
profiles and 2nd crack timelines for all of the coffees that we
roast. In a company where absolutely everything is done
"Artisan style" that's a lot of data to remember.